Privacy Policy & SMS Terms and Conditions

Effective Date: 05/01/2025

Organization Name: University Pediatricians Autism Centers

Contact: (800) 889-4447

Website: universitypediatricians.org

Introduction

At the University Pediatricians Autism Centers, we are committed to protecting your privacy and ensuring the responsible use of your information. This policy explains how we collect and use your information when you opt in to receive text (SMS) messages from us, particularly related to your child’s care, scheduling, and healthcare services.

How We Collect SMS Consent

SMS consent is collected via paper forms completed during patient registration or care intake. By signing the consent form, you agree to receive text message communications from us at the phone number you provide.

We document the date and method of consent and store a copy of your form securely as part of your health records.

What Types of Messages You May Receive

Depending on your relationship with our practice, you may receive messages including (but not limited to):

• Appointment reminders, scheduling updates, care coordination messages, and billing notifications.

Messaging Terms

• Frequency: Message frequency may vary depending on care schedules or center activity.
• Cost: Message and data rates may apply based on your mobile plan.
• Opt-Out: You can opt out at any time by texting STOP to any message we send.
• Help: For help, reply HELP or contact our office at (800) 889-4447.

How Your Information Is Used

We use your phone number and related information only to communicate relevant updates regarding your child’s care or your engagement with our center. Your information is:

• Not sold, shared, or rented to third parties for marketing or commercial purposes.
• Used strictly within the bounds of healthcare communication and internal operations.
• Stored securely and only accessible by authorized staff.

Your Privacy Rights

You may update your contact preferences, revoke SMS consent, or ask questions about this policy by contacting our office directly.

Policy Updates

We may update this policy occasionally to reflect changes in regulations or our communication practices. Any updates will be posted on our website and will include a revised effective date.